Amira runs an online business selling handmade lamps. She wants to recruit a packing assistant for the winter increase in orders. During an interview, an ap...
Question 1 Report
Amira runs an online business selling handmade lamps. She wants to recruit a packing assistant for the winter increase in orders. During an interview, an applicant says that they have never used the business's stock-control software but have worked in a warehouse before. Amira needs to decide what training to offer.
(a) Identify one task for which the new employee needs training. [1]
(b) Explain one reason why training may be preferable to rejecting the applicant. [2]
(c) Which one method is likely to be cheapest: mentoring by Amira or an external software course? [1]
Answer Details
(a) The employee needs training in using the stock-control software. Packing lamps safely, updating inventory and dispatching orders are also acceptable. [1]
(b) The applicant already has warehouse experience. A small amount of training may therefore quickly provide the missing software skill and save Amira the time and cost of recruiting another applicant. [2]
(c) Mentoring by Amira, which is on-the-job training, is likely to be cheaper than an external software course. [1]
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