Question 1 Report
Explain one reason that a warehouse business should review its legal procedures after increasing the number of temporary workers for the holiday season. The business stores imported toys, uses forklift trucks and sells products through its website. A new manager is deciding whether to spend money on safety signs, staff training and a system for handling customer data.
(a) Identify one area of legislation relevant to the forklift-truck operation. [1]
(b) Explain one reason why temporary workers need the same safety information as permanent employees. [2]
(c) Which one of the following customer details should be protected most carefully: home address, favourite colour of packaging, number of warehouse shelves, or type of forklift truck? [1]
(d) What is one likely consequence if the business ignores legislation when selling toys online? [1]
(a) Forklift-truck operation is covered by health and safety legislation. [1]
(b) Temporary workers may be unfamiliar with warehouse hazards and safe procedures. [1] Giving them the same safety information reduces injuries and helps the business meet its legal duties. [1]
(c) A customer's home address is the detail that should be protected most carefully because it is personal data. [1]
(d) Ignoring relevant legislation when selling toys online could lead to a fine, legal action, a compensation claim, or loss of reputation and sales. [1]
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