A new restaurant is recruiting kitchen employees before opening. The owner plans an induction programme that includes food-safety rules, a tour, meeting col...
Question 1 Report
A new restaurant is recruiting kitchen employees before opening. The owner plans an induction programme that includes food-safety rules, a tour, meeting colleagues and an explanation of how tips are shared. The owner believes this can affect motivation from the first week.
(a) What is induction training? [1]
(b) Explain one way induction can reduce employee anxiety in a new job. [2]
(c) Identify one item of information about the business that should be included in induction. [1]
(d) Which outcome is most likely when employees understand food-safety procedures: more waste, fewer accidents, lower quality, or slower communication? [1]
(e) Explain one reason why fair sharing of tips may motivate kitchen employees. [1]
Answer Details
(a) Induction training is training or orientation provided to new employees when they join a business. [1]
(b) Induction explains rules, job duties and where employees can get help. This makes a new employee feel more confident and secure, reducing anxiety. [2]
(c) One appropriate item is health and safety procedures, including food-safety rules. Job duties, business rules, organisational structure and pay arrangements are also acceptable. [1]
(d) Understanding food-safety procedures is most likely to result in fewer accidents. [1]
(e) Fair sharing of tips can motivate kitchen employees because they see the reward as fair and feel valued for their contribution. [1]
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