A car repair business has expanded its production area and needs a new vehicle technician. The owner writes an advertisement saying only that the job offers...
Question 1 Report
A car repair business has expanded its production area and needs a new vehicle technician. The owner writes an advertisement saying only that the job offers "good pay". Six applicants telephone, but several do not have the required qualifications. The owner wants to improve the quality of future applications while keeping recruitment costs low.
(a) Identify one item that should be included in the person specification for this job. [1]
(b) Explain one way that a clearer person specification could benefit the business. [2]
Answer Details
(a) The person specification should include a relevant vehicle-repair qualification. Previous technician experience or the ability to use diagnostic equipment would also be suitable. [1]
(b) A clear person specification states exactly which skills and qualifications the technician needs. [1] Unsuitable people are less likely to apply, so the owner saves selection time and is more likely to recruit a capable worker. [1]
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