A manufacturer of reusable water bottles is moving production to a larger factory. The new organisational structure includes team leaders for moulding, qual...
Question 1 Report
A manufacturer of reusable water bottles is moving production to a larger factory. The new organisational structure includes team leaders for moulding, quality checks and packing. Several experienced employees have been asked to become team leaders, but they have not previously managed people. The factory manager wants production to increase without reducing quality.
(a) Identify one responsibility of a team leader. [1]
(b) Explain one management-training need of the new team leaders. [2]
(c) Explain one way this training could help the factory increase production. [2]
(d) What is one possible drawback of promoting experienced production workers into management roles? [1]
(e) Which one employee is most likely to deliver relevant on-the-job leadership training: an experienced factory manager or a new packing worker? [1]
Answer Details
(a) One responsibility of a team leader is allocating jobs. [1] Other acceptable responsibilities include supervising employees, monitoring quality and reporting to the factory manager.
(b) The new leaders need leadership, communication, conflict-resolution or work-organising training [1]. It will help them direct employees and deal with problems effectively [1].
(c) Trained leaders can allocate workers and machines more efficiently [1]. This reduces delays and allows more water bottles to be produced [1], while supervision can help maintain quality.
(d) Promoting an experienced production worker means the business loses that person’s production experience, or the promoted employee may initially lack management skills. [1]
(e) An experienced factory manager is most likely to provide relevant on-the-job leadership training. [1] They have both factory knowledge and management experience.
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