Which of the following behaviors would satisfied customer exhibit?

Assessment: WAEC SSCE - Marketing - 2021 (Objective) Subject: Marketing

Question 1 Report

Which of the following behaviors would satisfied customer exhibit? 

Answer Details
A satisfied customer is someone who is happy with the product or service they received from a company. Out of the given options, talking favorably about the purchased products is the behavior that a satisfied customer would exhibit. When a customer is satisfied with a product or service, they are more likely to recommend it to others and share their positive experience with their friends and family. This helps to increase the company's reputation and attract new customers. On the other hand, buying similar products from other companies or recommending competing products for buying indicate dissatisfaction with the product or service received from the original company. Paying attention to other companies' product advertisement is a neutral behavior that does not necessarily indicate satisfaction or dissatisfaction.

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