Fig. 1 is a line diagram of a chilled distribution centre used by PolarPlate, a business supplying frozen meals to retailers. Frozen products are moved from...

Assessment: Commerce 4CM1 | Paper 2 Mock 01 | Written Paper 2 Subject: Commerce - 4CM1

Question 1 Report

Fig. 1 is a line diagram of a chilled distribution centre used by PolarPlate, a business supplying frozen meals to retailers. Frozen products are moved from delivery vehicles through a temperature-controlled receiving room. They are then stored in a cold storage section before orders are taken to a loading dock. The manager has noticed that the door between the cold store and the loading dock is sometimes left open while staff wait for paperwork. This can affect the temperature of products and may increase operating costs. The business is deciding whether to install a rapid-closing door or use the money for a new website. Customers are supermarkets that expect frozen products to arrive in good condition.

Chilled receivingroomCold storageLoading dockdoor© EAGLE BEACON GLOBAL

(a) Which one of the following describes the main use of cold storage: to keep products at a controlled low temperature, to display products to customers, to calculate profit or to give credit? [4]
(b) Which features of the cold storage warehouse help PolarPlate maintain product quality? Explain three features. [6]
(c) Which option should PolarPlate select: install a rapid-closing door or create a new website? Explain your answer using Fig. 1. [10]

Answer Details

(a) Cold storage is used to keep products at a controlled low temperature. [4]

(b) Refrigeration maintains the required low temperature. Insulated walls reduce heat transfer into storage. Temperature sensors and records identify unsafe changes. Sealed or rapid-closing doors limit warm air entering, and separate chilled receiving helps maintain the cold chain. Any three explained features. [6]

(c) PolarPlate should install a rapid-closing door. Fig. 1 shows frozen products moving from cold storage to the loading dock through this door. Closing it quickly reduces warm air entering the cold store, helping frozen products remain in suitable condition for supermarkets. It can also reduce refrigeration work and electricity costs. A new website may support sales but does not solve the immediate problem of temperature loss. Protecting product quality and customer service is the priority. [10]

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