Question 1 Report
A restaurant manager gives new staff a seven-digit door code. Half repeat it silently in groups such as 415-2067, while the other half repeat each digit separately.
(a) Name the technique used by the first half of the staff. [1]
(b) Explain why this technique may improve immediate recall. [3]
(a) Chunking [1] (b) The digits are grouped into larger meaningful units [1]; STM has a limited capacity [1]; fewer separate units/chunks need to be held in STM, so the code is easier to recall [1]
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