A trainee nurse practises giving directions to a patient with hearing loss. She faces the patient, keeps her mouth visible and writes key appointment times ...
Question 1 Report
A trainee nurse practises giving directions to a patient with hearing loss. She faces the patient, keeps her mouth visible and writes key appointment times on a card. The patient then repeats the information.
(a) Describe one way the nurse has made spoken communication easier to understand. [2]
(b) Explain why asking the patient to repeat the information is better than asking, "Do you understand?" [2]
(c) Name one other communication aid that could be offered in this situation. [2]
Answer Details
(a) Any one described: facing the patient allows lip-reading/seeing facial cues [1] and supports interpretation of speech [1]; OR writing times provides a permanent visual record [1] that can be checked later [1] (b) A patient may say yes without full understanding [1]; repeating the message shows whether the key information was received accurately [1] (c) Any one aid named [1] with appropriate detail [1]: hearing loop, sign-language interpreter, captioning app, written leaflet, speech-to-text device
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