Fig. 1 shows a proposed ICT system for a small community health clinic. Reception staff use desktop computers to enter appointment information. Nurses use t...
Question 1 Report
Fig. 1 shows a proposed ICT system for a small community health clinic. Reception staff use desktop computers to enter appointment information. Nurses use tablets on the clinic wireless network to view patient records. The practice manager, Camille, needs secure access to reports from a laptop when working from home. Patient data must not be stored on individual devices. The clinic has limited technical support and needs a system that can continue to work if one computer fails.
The clinic is considering the equipment and software shown in Fig. 1.
(a) Which type of network is represented by the links between the reception computers, server and wireless tablets? Give a reason for your answer. [3]
(b) State three suitable input devices or methods that nurses could use to add information to a patient record on a tablet. [3]
(c) Describe how user accounts and access permissions could be set up so that reception staff can use the system but cannot view clinical notes. [4]
(d) Explain why a server-based storage system is more suitable than saving patient files on each reception computer. [3]
(e) Give three actions the clinic should include in its backup plan for patient data. [3]
Answer Details
(a) This is a local area network (LAN) [1] because devices are within one clinic/building [1] and use local wired/wireless links rather than a wide geographical area. [1]
(b) Nurses could use a touchscreen keyboard, on-screen forms/drop-down lists, stylus, microphone with speech recognition, approved document-image camera, or connected barcode scanner. Any three. [3]
(c) Create an individual account for every staff member, [1] requiring a password or multi-factor authentication. [1] Put reception staff in a reception role/group, [1] with access to appointments/contact details but denied access to clinical notes. [1]
(d) A server stores files centrally, [1] so authorised staff access the current record from different network devices. [1] Backups, updates and security are managed centrally, and failure of one reception computer does not lose the records. [1]
(e) Include scheduled automatic backups, an off-site/secure-cloud copy, encryption of backup files, restore testing, several versions, and restricted access to backup media. Any three. [3]
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