The table below shows data collected by Camille for a local library. The library is deciding whether to keep printed copies of its weekly events guide as we...
Question 1 Report
The table below shows data collected by Camille for a local library. The library is deciding whether to keep printed copies of its weekly events guide as well as publishing information online. Camille surveyed 80 visitors about the devices and connections they normally use to access internet information.
| Method used most often | Number of visitors | Typical download speed (Mbit/s) |
|---|---|---|
| Smartphone using mobile data | 31 | 8 |
| Laptop using home broadband | 27 | 46 |
| Desktop computer at library | 14 | 62 |
| No regular internet access | 8 | 0 |
(a) State the number of visitors who have regular internet access. [2]
(b) Which method in Table 1 is most likely to make a large video guide slow to access? Give a reason. [3]
(c) Describe two ways the library could make its online events information available to visitors with limited data or a slow connection. [4]
(d) Explain why providing only an online guide could cause digital exclusion. [4]
(e) Give two methods, other than placing it on the library website, that the library could use to share the guide digitally. [4]
Answer Details
(a) Visitors with regular internet access are the three device groups: \[31+27+14=72\] Therefore, 72 visitors have regular internet access. Equivalently, \(80-8=72\). [2]
(b) Smartphone using mobile data is most likely to make a large video slow. Its 8 Mbit/s speed is the lowest non-zero speed shown, so a large video will take longer to download or buffer. [3]
(c) Provide a text-only or low-image page to reduce downloaded data; compress images/use smaller images; offer a small downloadable PDF for offline use; and avoid automatic video playback while providing a transcript. Any two described methods. [4]
(d) Eight surveyed visitors have no regular internet access. Others may lack a suitable device, money for mobile data or digital skills. They could not independently obtain event times or booking information, creating unequal access to the service, which is digital exclusion. [4]
(e) Digital alternatives include an email newsletter, library social-media account, messaging-app channel/group, QR code linking to a downloadable guide, or an electronic noticeboard in the library. Any two. [4]
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