Fig. 1 shows the way Tessy sends a newsletter from her laptop to parents. The school uses online email software. Camille reads the message later on a smartp...
Question 1 Report
Fig. 1 shows the way Tessy sends a newsletter from her laptop to parents. The school uses online email software. Camille reads the message later on a smartphone. The message is stored on a mail server while it travels across the internet. Tessy wants a communication method that does not require every parent to be using their devices at the same time.
(a) Which type of digital communication is shown in Fig. 1? [2]
(b) State two items of information Tessy must enter before she can send the newsletter. [2]
(c) Describe how the mail server allows Camille to access the newsletter at a different time from Tessy sending it. [5]
(d) Explain why email is suitable for the school newsletter, but may not be suitable for reporting an urgent change to the school timetable. [7]
Answer Details
(a) This is email, an asynchronous/store-and-forward communication method. Sender and recipient do not need to be online simultaneously. [2]
(b) Tessy must enter items such as the recipient email address, subject, message content and, where needed, an attachment. Any two. [2]
(c) Tessy's email software connects to an email service/server and uploads the message across the internet. The server stores it in Camille's mailbox. Later, Camille's smartphone connects to the server, and her email software downloads/displays the message when she accesses her account. [5]
(d) Email suits a newsletter because one message can be sent to many parents through a mailing list; text and files such as a timetable can be attached; parents can read it at a convenient time; and it creates a written record that can be saved/searched. It is less suitable for an urgent timetable change because a parent may not check email immediately, delivery/notifications may be delayed or internet may be unavailable. SMS or a phone call is more likely to alert a parent immediately. [7]
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