Mira manages the online gift shop for a museum. In one month, the website takes card sales of £18 000. The card company charges 1.8% of all card sales. Mira...
Question 1 Report
Mira manages the online gift shop for a museum. In one month, the website takes card sales of £18 000. The card company charges 1.8% of all card sales. Mira is reviewing payment methods because customers must trust the service before they pay online.
(a) State two payment methods, other than a debit card, that the museum could offer on its website. [2]
(b) Calculate the card company charge for the month. [3]
(c) Explain three actions the museum should use to make customers more confident that online payment is secure. [6]
Answer Details
(a) Two alternative payment methods are a credit card and a digital wallet, such as PayPal. Bank transfer and a mobile payment service are also acceptable. [2]
(b) Convert the percentage to a decimal and multiply:
\[1.8\%=0.018\]
\[£18\,000\times0.018=£324\]
The card company charge is £324. [3]
(c) The museum should use HTTPS or an SSL certificate, so payment information is encrypted between the customer and the website. It should use a recognised secure payment provider, so a specialist handles card details. It should also require strong passwords or two-factor authentication, reducing unauthorised access to accounts. Clear privacy and security information and updated security software are further valid actions. Each action needs its linked security benefit. [6]
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