Fig. 1 shows a toy magnetic building set displayed in a retailer's window. The retailer imports the set and sells it to children aged over three. A parent a...
Question 1 Report
Fig. 1 shows a toy magnetic building set displayed in a retailer's window. The retailer imports the set and sells it to children aged over three. A parent asks what safety and use information should be available before paying £25.00. The retailer must consider product safety legislation as well as the needs of its customers.
(a) Identify two types of safety information that should be provided with the toy. [2]
(b) State two checks the retailer could make before placing the toy on sale. [2]
(c) Give two reasons why a retailer should keep details of the importer or manufacturer. [2]
(d) Complete the following statement: consumer protection legislation helps to ensure that goods sold to consumers are ______ and that important ______ is provided. [2]
(e) Explain two possible consequences for the retailer if it ignores a safety warning about small detachable magnets. [4]
Answer Details
(a) Two types of safety information are an age recommendation [1] and a small-parts or choking warning [1]. A warning about swallowed magnets, safe-use instructions, or manufacturer/importer contact details would also be acceptable.
(b) Before sale, the retailer could inspect the toy for loose small parts [1] and check that warnings and instructions are included [1]. Checking safety markings or documentation, supplier reputation and recalls are also valid.
(c) Keeping importer/manufacturer details allows the source of the goods to be traced [1] and allows the supplier to be contacted if a fault is found or a recall is needed [1].
(d) Consumer protection legislation helps ensure that goods sold to consumers are safe [1] and that important information is provided [1].
(e) If the retailer ignores a small-magnet warning, a child could be injured, particularly if magnets are swallowed [1], which explains the seriousness of the warning [1]. The retailer might also need to withdraw or recall the goods [1], causing costs and loss of customer trust [1]. Compensation claims, refunds, enforcement action or fines are further possible consequences.
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