A delivery company is considering using handheld devices for its drivers. (a) Identify three input devices built into a typical handheld delivery device. Fo...
Question 1 Report
A delivery company is considering using handheld devices for its drivers.
(a) Identify three input devices built into a typical handheld delivery device. For each device, describe how the driver would use it. [6]
(b) Identify one output device built into the handheld device. Describe how it helps the driver. [2]
(c) State one advantage of using a handheld device compared to paper-based delivery records. [1]
Answer Details
(a) Three input devices built into a typical handheld delivery device:
- Touch screen: The driver taps the screen to select deliveries, update their status, or navigate menus, [1] acting as both an input and output device since it also displays information. [1]
- Camera: The driver takes a photograph of the delivered parcel at the customer's door [1] as proof of delivery, which is sent to the central tracking system. [1]
- Barcode/QR code scanner: The driver scans the barcode on each parcel [1] to record that it has been delivered and to update the tracking system in real time. [1]
(b) One output device built into the handheld device:
Screen/display: Shows the driver the delivery route, customer addresses and any special instructions, [1] helping them plan their route efficiently and find the correct delivery address. [1]
(c) One advantage over paper-based records:
Delivery data is recorded digitally and transmitted instantly to the central system, so there is no risk of paper records being lost, damaged, or illegible. [1]
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