Business Studies (9-1) - 0986 CIE

The Role Of Management:

Overview

Every organisation, from a school to a multinational, needs someone to set direction, organise people and check that the work gets done. We call that person a manager, though the title might be director, leader or headteacher. Strip away the job titles and the tasks of management are remarkably similar everywhere.

In this lesson you will learn the five classic functions of management: planning, organising, coordinating, commanding and controlling, and then explore one of the most important management skills of all, delegation, and the balance every manager must strike between trust and control. By the end you will be able to explain what managers actually do and why good management keeps a business from drifting into failure.

Objectives

  1. Functions of management, e.g. planning, organising, coordinating, commanding and controlling
  2. Importance of delegation; trust versus control

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Lesson Note

Without clear and effective management a business lacks direction, coordination and control, and is likely to drift and eventually fail. Understanding the functions of management explains how a business is held together, and delegation questions, asking whether a manager should hand work to others, appear often in the exam because they let you weigh trust against control.

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Lesson Evaluation

Congratulations on completing the lesson on The Role Of Management:. Now that youve explored the key concepts and ideas, its time to put your knowledge to the test. This section offers a variety of practice questions designed to reinforce your understanding and help you gauge your grasp of the material.

You will encounter a mix of question types, including multiple-choice questions, short answer questions, and essay questions. Each question is thoughtfully crafted to assess different aspects of your knowledge and critical thinking skills.

Use this evaluation section as an opportunity to reinforce your understanding of the topic and to identify any areas where you may need additional study. Don't be discouraged by any challenges you encounter; instead, view them as opportunities for growth and improvement.

  1. Which management function involves setting aims and targets for the future? A. controlling B. planning C. commanding D. coordinating Answer: B
  2. In delegation, what is passed from manager to subordinate? A. the final responsibility B. the authority to do the task C. the manager's salary D. ownership of the business Answer: B
  3. Checking actual performance against targets and taking corrective action is: A. planning B. organising C. controlling D. coordinating Answer: C
  4. A benefit of delegation to the subordinate is that: A. they lose all responsibility B. work becomes more interesting and they feel trusted C. they are paid less D. they leave the business Answer: B
  5. A manager who refuses to delegate anything is most likely to: A. have plenty of free time B. become an overworked bottleneck C. motivate all staff D. reduce their own workload Answer: B

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