Business Studies (9-1) - 0986 CIE

Draw, Interpret And Understand Simple Organisational Charts:

Overview

How does a business of two thousand people stop itself descending into chaos? It draws a picture: an organisation chart that shows who reports to whom, who is responsible for what, and how an instruction travels from the boardroom to the shop floor. Read one well and you can see the whole shape of a company at a glance.

In this lesson you will learn to draw and interpret organisation charts, and to use the three terms examiners test most: levels of hierarchy, span of control and chain of command. You will see why a tall structure feels very different to work in from a flat one, and how each suits a different kind of business.

Objectives

  1. Simple hierarchical structures: levels of hierarchy, span of control, chain of command e.g. tall/short
  2. Roles and responsibilities of directors, managers, supervisors, other employees in an organisation and inter-relationships between them

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Lesson Note

The structure of an organisation decides how fast decisions are made, how closely staff are supervised, and how clearly responsibility is shared. Examiners give you a chart and ask you to read it, then to judge whether the structure suits the business. Master the vocabulary here and those marks are straightforward.

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Lesson Evaluation

Congratulations on completing the lesson on Draw, Interpret And Understand Simple Organisational Charts:. Now that youve explored the key concepts and ideas, its time to put your knowledge to the test. This section offers a variety of practice questions designed to reinforce your understanding and help you gauge your grasp of the material.

You will encounter a mix of question types, including multiple-choice questions, short answer questions, and essay questions. Each question is thoughtfully crafted to assess different aspects of your knowledge and critical thinking skills.

Use this evaluation section as an opportunity to reinforce your understanding of the topic and to identify any areas where you may need additional study. Don't be discouraged by any challenges you encounter; instead, view them as opportunities for growth and improvement.

  1. The number of subordinates reporting directly to a manager is the: A. chain of command B. span of control C. level of hierarchy D. delegation Answer: B
  2. A tall organisational structure usually has: A. a short chain of command B. wide spans of control C. many levels of hierarchy D. few managers Answer: C
  3. Removing a layer of management to make a structure flatter is called: A. delegation B. delayering C. centralisation D. recruitment Answer: B
  4. If a manager has 5 supervisors reporting directly to her and each supervisor has 4 workers, the manager's span of control is: A. 4 B. 5 C. 20 D. 25 Answer: B
  5. Authority and instructions in an organisation pass down the: A. span of control B. chain of command C. organisation width D. delegation line Answer: B

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