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Question 1 Report
Survey Findings
An international polling organisation released the following findings from a global survey about internet access and digital inequality.
Our survey of 42,000 people across 28 countries reveals that while 93% of respondents in high-income nations have home internet access, only 34% of respondents in low-income nations do. Among those without reliable internet access, 71% said it negatively affected their ability to apply for jobs, and 58% reported difficulty accessing government services that have moved online. In rural areas of surveyed low-income nations, mobile phone ownership stands at 67%, but only 19% of mobile users have a data plan sufficient for regular internet browsing. The cost of 1 gigabyte of mobile data in sub-Saharan Africa averages 6.8% of monthly income, compared to 0.5% in Europe. Despite these barriers, 84% of respondents across all income levels agreed that digital skills would be important for future employment.
(a) Identify two statistics from the survey that illustrate the digital divide between high-income and low-income countries. [2]
(b) Explain how the cost of mobile data contributes to digital inequality, drawing on evidence from the findings. [4]
(c) Evaluate the claim that closing the digital divide should be a priority for international development. Use the survey data and your own knowledge to discuss arguments for and against this position. [18]
(a) Two statistics illustrating the digital divide between high-income and low-income countries: [2 marks - 1 each]
Another acceptable answer: only 19% of rural mobile users in low-income nations have a data plan sufficient for regular internet browsing.
(b) How the cost of mobile data contributes to digital inequality: [4 marks - 2 for citing the cost evidence, 2 for explaining the mechanism through which cost drives exclusion]
In sub-Saharan Africa, 1 GB of mobile data costs 6.8% of monthly income, compared with just 0.5% in Europe. This means the same digital resource costs more than thirteen times as much relative to income. Even where mobile phone ownership exists (67% in rural areas of low-income nations), most users cannot afford the data needed for regular internet browsing - only 19% have sufficient data plans.
The barrier is therefore economic rather than technological. The infrastructure (mobile networks) may exist, but affordability excludes the poorest users from accessing it. This has concrete consequences: 71% of those without reliable internet said it negatively affected their ability to apply for jobs, and 58% reported difficulty accessing government services that have moved online. As governments and employers increasingly require digital access, the cost barrier compounds existing socioeconomic inequality - those who cannot afford data are locked out of the opportunities and services that would help them escape poverty.
(c) Evaluate the claim that closing the digital divide should be a priority for international development: [18 marks: 15-18 for comprehensive analysis with multiple arguments and a clear conclusion; 10-14 for good discussion; 5-9 for adequate engagement; 1-4 for limited points]
Arguments for prioritising the digital divide:
Arguments against prioritising the digital divide:
Balanced conclusion: Closing the digital divide matters because digital exclusion increasingly means exclusion from economic participation, government services, and educational opportunity. However, it must be integrated with broader development priorities rather than treated as a standalone goal. Connectivity without literacy, electricity, and institutional capacity delivers limited benefit. The most effective approach combines infrastructure investment with skills training, competitive market regulation (to drive down data costs), and sustained investment in the fundamentals - health, education, and basic services - that enable people to use digital tools productively.