Meera owns a tutoring business and is considering video-conferencing software for lessons with customers in rural areas. Her market research shows that some...
Question 1 Report
Meera owns a tutoring business and is considering video-conferencing software for lessons with customers in rural areas. Her market research shows that some families have slow internet connections. The software includes screen sharing, recording and an online chat function. Meera must decide whether the technology fits her objective of providing reliable lessons.
(a) Which feature would allow Meera to show a worksheet to a student during a lesson? [1]
(b) Identify one possible technical problem for customers. [1]
(c) Explain one way Meera could reduce the effect of this problem. [2]
Answer Details
(a) Screen sharing allows Meera to display a worksheet on the student’s screen during the lesson. [1]
(b) One technical problem is slow internet. A lost connection or poor sound or video quality would also be valid. [1]
(c) Meera could send worksheets before the lesson. The student would then still have the learning material and could continue working if the connection is weak. Recording the lesson or offering a telephone alternative would similarly allow access despite unreliable internet. [2]
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