The following results are from a study of 30 pairs of strangers completing a puzzle by video call. Half could see each other and half could only hear each o...
Question 1 Report
The following results are from a study of 30 pairs of strangers completing a puzzle by video call. Half could see each other and half could only hear each other. The researcher recorded the number of times each pair asked for clarification.
(a) Name the independent variable in this study. [1]
(b) Evaluate one strength and two limitations of using clarification requests as a measure of successful communication. [3]
Answer Details
(a) Whether pairs had video as well as sound / could see each other versus audio only [1] (b) One strength: clarification requests provide an objective, countable behavioural measure [1]. Any two limitations from: fewer requests may mean understanding, but may also mean people are too embarrassed to ask [1]; requests do not measure whether the final answer was correct [1]; individual differences in confidence or language ability may affect requests [1]; the artificial puzzle task may not represent everyday social communication [1].
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