A family doctor notices that some patients nod while receiving instructions but later use medication incorrectly. The doctor introduces a “teach-back” metho...
Question 1 Report
A family doctor notices that some patients nod while receiving instructions but later use medication incorrectly. The doctor introduces a “teach-back” method, asking each patient to explain the instructions in their own words before leaving.
(a) Describe two features of the teach-back method. [2]
(b) Evaluate two likely advantages and two possible disadvantages of this method in a busy health service. [4]
Answer Details
(a) The patient repeats or explains instructions in their own words [1]; the doctor checks understanding and corrects misunderstandings before the patient leaves [1]. (b) Advantages, any two from: identifies misunderstanding immediately [1]; may reduce medication errors [1]; encourages active rather than passive communication [1]. Disadvantages, any two from: takes extra appointment time [1]; some patients may feel tested or embarrassed [1]; language, memory or anxiety difficulties may affect performance even when instructions were understood [1].
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