A museum is replacing paper visitor surveys with touch-screen kiosks. At the end of each day, the survey program converts selected answers into binary data ...
Question 1 Report
A museum is replacing paper visitor surveys with touch-screen kiosks. At the end of each day, the survey program converts selected answers into binary data and uploads a summary to the museum network. The manager wants the kiosks to be easy for visitors to use.
(a) State one input device on a survey kiosk. [1]
(b) Give two output devices that a kiosk could use. [2]
(c) Give two features of the survey software that would make it easier to use. [2]
(d) Give two reasons why the manager should back up the survey data. [2]
Answer Details
(a) A touch screen is an input device because the visitor selects answers by touching it. [1]
(b) Two possible output devices are a screen and a speaker. A printer or indicator light would also be acceptable. [2]
(c) Large buttons and clear instructions make the survey easier for visitors to use. Other valid usability features include readable font, few screens/questions, a confirmation message or language choice. [2]
(d) Backups allow data to be restored after device failure and protect against accidental deletion. They can also provide recovery after corruption, theft or fire. [2]
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