Neutrality in the civil service means that

Neutrality in the civil service means that civil servants should be loyal to the government and non-partisan. This means that they should be committed to serving the government of the day, regardless of their personal political beliefs or affiliations. It also means that civil servants should not be influenced by partisan considerations when carrying out their duties, and should not engage in political activities. The idea of neutrality is based on the principle that the civil service should be a professional and impartial body, dedicated to serving the public interest, rather than any particular political party or interest group.