You will hear a specialist who repairs phones and laptops talking about her work. What does the specialist say has changed about repairs?

Assessment: English as a Second Language (Speaking endorsement) 0510 | Paper 2 Mock 01 | Component: Listening Subject: English as a Second Language (Speaking endorsement) - 0510

Question 1 Report

You will hear a specialist who repairs phones and laptops talking about her work.

What does the specialist say has changed about repairs?

Answer Details

Correct answer: C

The recording says: “What's changed isn't the machines, it's that asking for a repair has somehow turned into an odd thing to want.”

Why the other options are wrong:

  • A: this is what her customers assume when they apologise for bringing something in, and she corrects it with nine times out of ten it is
  • B: parts are the one thing she says has never defeated her, sent from six different countries

[1]

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