Booking Systems
Overview
Two people, in different countries, both click to buy the very last seat at a sold-out concert at exactly the same moment. Only one ticket exists. Who gets it, and how does the system make sure the other person is not also charged for a seat that is gone? Online booking systems solve this problem millions of times a day, for flights, films, concerts and matches, by updating a central record the instant a seat is taken.
This lesson explains how an online booking system works, why immediate updates are the key to preventing double-booking, and where these systems are used. You will weigh their advantages, such as instant confirmation and round-the-clock booking, against their disadvantages, such as the loss of personal service and total reliance on the system being online, the balanced view the exam expects.
Objectives
- Online booking systems.
- Characteristics, uses, advantages and disadvantages of online booking systems including travel industry, concerts, cinemas, sporting events.
Lesson Note
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Lesson Evaluation
Congratulations on completing the lesson on Booking Systems. Now that youve explored the key concepts and ideas, its time to put your knowledge to the test. This section offers a variety of practice questions designed to reinforce your understanding and help you gauge your grasp of the material.
You will encounter a mix of question types, including multiple-choice questions, short answer questions, and essay questions. Each question is thoughtfully crafted to assess different aspects of your knowledge and critical thinking skills.
Use this evaluation section as an opportunity to reinforce your understanding of the topic and to identify any areas where you may need additional study. Don't be discouraged by any challenges you encounter; instead, view them as opportunities for growth and improvement.
- Online booking systems prevent double-booking mainly because they: A. Print paper tickets B. Update the central files immediately C. Use a travel agent D. Email special offers Answer: B
- Which is an advantage of an online booking system? A. It can only be used during office hours B. It always allows easy refunds C. Customers get instant confirmation of availability D. It needs no internet connection Answer: C
- Why is a temporary paper system NOT used if an online booking system goes down? A. Paper is too expensive B. It risks double-booking because it is not linked to the database C. Customers prefer screens D. It is faster than the computer Answer: B
- Holding a seat for a short time while a customer pays is called: A. Streaming the seat B. Locking (reserving) the seat C. Double-booking D. Buffering Answer: B
- Which is a disadvantage of online booking systems? A. They prevent double-booking B. Bookings can be made at any time C. If the system is down, no bookings can be made D. Customers get instant feedback Answer: C
Available on the Green Bridge App
Download the Green Bridge CBT app on your phone or computer to access full lesson notes, practice questions, and more.
Available on the Green Bridge App
Download the Green Bridge CBT app on your phone or computer to access full lesson notes, practice questions, and more.
Recommended Books
Practice Mock Questions
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