(a) Define the term hospilality (b) List six methods of food preparation (c) State five functions of cafering establishnient

(a) Definition of hospitality

Hospitality is the friendly and generous reception, care and entertainment of guests, visitors or strangers. In the catering industry it refers to the provision of food, drink and accommodation to customers away from home, together with the courteous service that makes them feel welcome and comfortable.

(b) Six methods of food preparation

1. Peeling
2. Washing
3. Cutting (chopping and slicing)
4. Grating
5. Grinding or blending
6. Mixing

Others include sieving, whisking, marinating and kneading.

(c) Five functions of a catering establishment

1. Provision of food and drink: preparing and serving meals and beverages to satisfy customers.
2. Provision of accommodation: offering lodging and comfort to travellers and guests.
3. Provision of a pleasant environment and service: creating a comfortable, welcoming atmosphere with courteous service.
4. Generation of income and employment: making profit for the owner and providing jobs for staff.
5. Meeting the social and nutritional needs of customers: supplying balanced, wholesome meals and a venue for social gatherings, ceremonies and functions.