A back-of-the-house staff refers to employees who work behind the scenes and are responsible for tasks that are essential for the smooth operation of a restaurant or hospitality establishment. An example of a back-of-the-house staff is a barman.
A barman is responsible for preparing drinks, managing the bar inventory, and ensuring that the bar is clean and organized. They work behind the bar, away from the customers, and their work is critical to the success of the business. They are part of the back-of-the-house staff because they are not directly interacting with customers, unlike servers or bus persons.