(a) List five functions of the public service. (b) Highlight five problems of the public service

Answer Details

(a) Five functions of the public service

1. Implementation of government policies: The public service carries out and executes the programmes and decisions of the government.
2. Advising the government: Career officers provide expert advice and information that guide political office holders in making sound decisions.
3. Provision of essential services: It delivers public services such as health, education, water, and the maintenance of infrastructure to citizens.
4. Maintenance of continuity in government: Because officers are permanent, the public service ensures that administration continues smoothly even when governments change.
5. Collection of revenue and management of public funds: It assesses and collects taxes and other revenue and manages public resources on behalf of government.

(b) Five problems of the public service

1. Corruption and bribery: Embezzlement, fraud and demand for bribes reduce efficiency and waste public funds.
2. Excessive bureaucracy and red tape: Too many rules and long procedures cause delay in getting things done.
3. Political interference: Undue influence by politicians affects appointments, promotions and neutrality of the service.
4. Inadequate funding and poor facilities: Shortage of funds, tools and modern equipment hampers effective performance.
5. Poor motivation and low staff morale: Poor pay, delayed promotion and poor conditions of service discourage hard work and lead to low productivity.