The department that deals with internal grievances and maintenance of discipline in an organization is the

Assessment: WAEC SSCE - Commerce - 1996 (Objective) Subject: Commerce

Question 1 Report

The department that deals with internal grievances and maintenance of discipline in an organization is the
Answer Details
The department that deals with internal grievances and maintenance of discipline in an organization is the personnel department. The personnel department, also known as the human resources department, is responsible for managing the organization's employees. This includes hiring and firing, training and development, performance management, and handling internal grievances and disciplinary issues. When an employee has a problem or a complaint, they can approach the personnel department for assistance. The department will investigate the issue and take appropriate action to resolve the problem. This may involve mediating a dispute between employees or disciplining an employee who has violated company policies. While other departments like accounts, maintenance, public relations, and productions are essential to the functioning of the organization, they do not typically handle internal grievances or discipline. Accounts department handles financial matters, maintenance deals with upkeep and repair of facilities, public relations department handles the organization's communication with the public, and production department is responsible for creating the organization's goods or services.

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