Business Studies (9-1) - 0986 CIE

Why Quality Is Important And How Quality Production Might Be Achieved:

Muhtasari

One faulty product can lose a customer for life and, through word of mouth, lose many more. Quality is about giving customers a product or service that is fit for purpose and free of faults, and businesses use different systems to make sure they deliver it every time.

This lesson explains what quality means and why it matters, and compares quality control with quality assurance, including Total Quality Management. By the end you will be able to recommend how a business could achieve and maintain quality.

Malengo

  1. What quality means and why it is important for all businesses
  2. The concept of quality control and how businesses implement quality control
  3. The concept of quality assurance and how this can be implemented

Maelezo ya Somo

Quality protects a firm's reputation, builds brand loyalty and avoids the cost of replacing faulty goods or repeating poor services. Poor quality loses customers and raises costs. Examiners ask you to compare quality methods and judge which suits a business.

Inapatikana kwenye programu ya Green Bridge

Pakua programu ya Green Bridge CBT kwenye simu yako au kompyuta yako ili kupata maelezo kamili ya masomo, maswali ya mazoezi, na mengi zaidi.

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Tathmini ya Somo

Hongera kwa kukamilisha somo la Why Quality Is Important And How Quality Production Might Be Achieved:. Sasa kwa kuwa umechunguza dhana na mawazo muhimu, ni wakati wa kuweka ujuzi wako kwa mtihani. Sehemu hii inatoa mazoezi mbalimbali maswali yaliyoundwa ili kuimarisha uelewaji wako na kukusaidia kupima ufahamu wako wa nyenzo.

Utakutana na mchanganyiko wa aina mbalimbali za maswali, ikiwemo maswali ya kuchagua jibu sahihi, maswali ya majibu mafupi, na maswali ya insha. Kila swali limebuniwa kwa umakini ili kupima vipengele tofauti vya maarifa yako na ujuzi wa kufikiri kwa makini.

Tumia sehemu hii ya tathmini kama fursa ya kuimarisha uelewa wako wa mada na kubaini maeneo yoyote ambapo unaweza kuhitaji kusoma zaidi. Usikatishwe tamaa na changamoto zozote utakazokutana nazo; badala yake, zitazame kama fursa za kukua na kuboresha.

  1. Quality means a product is: A. the most expensive available B. fit for purpose and meets expectations C. always cheap D. never returned Answer: B
  2. Quality control involves: A. checking samples of finished products for faults B. checking every stage by every worker C. ignoring faults D. raising prices Answer: A
  3. Quality assurance aims to: A. catch faults only at the end B. prevent faults at every stage of production C. employ more inspectors D. lower quality Answer: B
  4. The TQM aim is: A. some faults are acceptable B. zero faults, right first time C. inspect only the final product D. ignore the customer Answer: B
  5. A benefit of quality assurance over quality control is: A. faults are found only after sale B. faults are prevented earlier, reducing scrap costs C. workers need no training D. customers complain more Answer: B

Inapatikana kwenye programu ya Green Bridge

Pakua programu ya Green Bridge CBT kwenye simu yako au kompyuta yako ili kupata maelezo kamili ya masomo, maswali ya mazoezi, na mengi zaidi.

Maelezo kamili ya masomo yenye michoro
Msaidizi wa kujifunza wa AI
Soma bila mtandao, wakati wowote, mahali popote
Inapatikana kwa Android, Windows, macOS, na Linux

Inapatikana kwenye programu ya Green Bridge

Pakua programu ya Green Bridge CBT kwenye simu yako au kompyuta yako ili kupata maelezo kamili ya masomo, maswali ya mazoezi, na mengi zaidi.

Maelezo kamili ya masomo yenye michoro
Msaidizi wa kujifunza wa AI
Soma bila mtandao, wakati wowote, mahali popote
Inapatikana kwa Android, Windows, macOS, na Linux

Fanya Mazoezi ya Maswali ya Majaribio

Ungependa kufanya mazoezi ya maswali ya majaribio kuhusu Why Quality Is Important And How Quality Production Might Be Achieved:? Pakua programu ya Green Bridge CBT ili kupata maswali ya majaribio na tathmini kamili za mazoezi kuhusu mada hii.

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