One faulty product can lose a customer for life and, through word of mouth, lose many more. Quality is about giving customers a product or service that is fit for purpose and free of faults, and businesses use different systems to make sure they deliver it every time.
This lesson explains what quality means and why it matters, and compares quality control with quality assurance, including Total Quality Management. By the end you will be able to recommend how a business could achieve and maintain quality.
Sikiliza somo hili kwenye programu
Mada hii imechorwa ili uone jinsi mawazo yanavyounganika.
Fungua ramani ya mawazo kwenye programu
Mazoezi ya haraka ya kumbukumbu kuhusu kinachopimwa katika mada hii.
Fanya mazoezi ya kadi hizi kwenye programu
Pata programu ya Green Bridge CBT kwenye simu au kompyuta yako kwa maktaba kamili ya IGCSE: mitihani ya miaka iliyopita, miongozo ya usahihishaji, ramani za mawazo, kadi za marudio na masomo ya sauti.
Hongera kwa kukamilisha somo la Why Quality Is Important And How Quality Production Might Be Achieved:. Sasa kwa kuwa umechunguza dhana na mawazo muhimu, ni wakati wa kuweka ujuzi wako kwa mtihani. Sehemu hii inatoa mazoezi mbalimbali maswali yaliyoundwa ili kuimarisha uelewaji wako na kukusaidia kupima ufahamu wako wa nyenzo.
Utakutana na mchanganyiko wa aina mbalimbali za maswali, ikiwemo maswali ya kuchagua jibu sahihi, maswali ya majibu mafupi, na maswali ya insha. Kila swali limebuniwa kwa umakini ili kupima vipengele tofauti vya maarifa yako na ujuzi wa kufikiri kwa makini.
Tumia sehemu hii ya tathmini kama fursa ya kuimarisha uelewa wako wa mada na kubaini maeneo yoyote ambapo unaweza kuhitaji kusoma zaidi. Usikatishwe tamaa na changamoto zozote utakazokutana nazo; badala yake, zitazame kama fursa za kukua na kuboresha.
Fanyia kazi maswali haya kwenye programu
Fanyia kazi maswali haya kwenye programu
How can quality-management and lean-manufacturing techniques help firms improve production and operations management?
"Introduction to Business: Looking for a Better Way: Improving Production and Operations" by OpenStax, OpenStax, Rice University, licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). Source: https://openstax.org/books/introduction-business/pages/10-6-looking-for-a-better-way-improving-production-and-operations. Access for free at https://openstax.org/books/introduction-business/pages/1-introduction
Vimechapishwa na mashirika mengine chini ya leseni huria na vinatajwa kama wanavyoomba. Viungo hufungua tovuti zao.
Ungependa kufanya mazoezi ya maswali ya majaribio kuhusu Why Quality Is Important And How Quality Production Might Be Achieved:? Pakua programu ya Green Bridge CBT ili kupata maswali ya majaribio na tathmini kamili za mazoezi kuhusu mada hii.
Kila kitu unachohitaji ili kufaulu katika JAMB, WAEC & NECO.