Organisation Structure And Employees
Visão Geral
Every business, from a two-person start-up to a multinational corporation, needs a structure that shows who does what, who reports to whom, and how decisions get made. The way a business organises its people has a direct effect on how quickly it can respond to change, how motivated employees feel, and whether communication flows smoothly from top to bottom.
In this lesson you will explore how organisational charts map out hierarchy, span of control, and chain of command. You will compare hierarchical and flat structures, distinguish centralised from decentralised decision-making, and examine the main functional areas that keep a business running. These concepts appear across both Edexcel exam papers, often in the context of a growing or restructuring business.
Objetivos
- Understand organisational charts for different types of business: hierarchical and flat, centralised and decentralised
- Understand roles and responsibilities of employees in terms of compliance and accountability: span of control, chain of command, delegation
- Understand the different functional areas within a business: human resources, finance, marketing, production
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- What does 'span of control' refer to? A) The number of levels in the hierarchy B) The number of subordinates directly managed by one person C) The total number of employees in a business D) The number of departments in an organisation Answer: B
- Which of the following is an advantage of a flat organisational structure? A) Close supervision of employees B) Many promotion opportunities C) Faster communication between top and bottom D) More specialist management roles Answer: C
- In a centralised organisation, where are most decisions made? A) By employees on the shop floor B) By external consultants C) By senior management at the top D) By customers through feedback Answer: C
- When a manager delegates a task, who remains accountable for the outcome? A) The subordinate who completes the task B) The manager who delegated the task C) The human resources department D) No one is accountable Answer: B
- Which functional area is primarily responsible for recruitment and training? A) Finance B) Marketing C) Human resources D) Production Answer: C
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