Organisational Structures
Overzicht
A driver on a delivery round in Lima finds a customer's gate locked and nobody answering. He has two choices. He can leave the parcel with the neighbour and note it on the sheet, or he can call his supervisor, who calls the depot manager, who checks with the customer service team, who telephone the customer, and by the time an answer comes back the van is nine streets away. Nothing about that difference is a rule of logistics. It is a decision the business made months earlier about who is allowed to decide.
This lesson is about that decision and its consequences. You will learn to read an organisational structure the way an examiner does, counting spans of control and levels in the chain of command rather than admiring the shape. You will work out what changes when a business is tall rather than flat, what delegation actually transfers and what it does not, why delayering saves money and costs something else, and where the line between a centralised and a decentralised business really falls. Two of the four multiple choice questions on the November 2020 Paper 1 came from this single topic, so it is worth more marks than its three objectives suggest.
Doelstellingen
- Organisational structures.
- Appropriateness of organisational structures.
- Centralisation and decentralisation.
Mindmap
Dit onderwerp is in kaart gebracht zodat je ziet hoe de ideeen samenhangen.
Open de mindmap in de app
Lesnotitie
Volledige lesnotitie beschikbaar in de Green Bridge-app
Installeer de Green Bridge CBT-app op je telefoon of computer voor de volledige IGCSE-bibliotheek: examens uit voorgaande jaren, correctiemodellen, mindmaps, flashcards en audiolessen.
Lesevaluatie
Gefeliciteerd met het voltooien van de les op Organisational Structures. Nu je de sleutelconcepten en ideeën, het is tijd om uw kennis op de proef te stellen. Deze sectie biedt een verscheidenheid aan oefeningen vragen die bedoeld zijn om uw begrip te vergroten en u te helpen uw begrip van de stof te peilen.
Je zult een mix van vraagtypen tegenkomen, waaronder meerkeuzevragen, korte antwoordvragen en essayvragen. Elke vraag is zorgvuldig samengesteld om verschillende aspecten van je kennis en kritisch denkvermogen te beoordelen.
Gebruik dit evaluatiegedeelte als een kans om je begrip van het onderwerp te versterken en om gebieden te identificeren waar je mogelijk extra studie nodig hebt. Laat je niet ontmoedigen door eventuele uitdagingen die je tegenkomt; beschouw ze in plaats daarvan als kansen voor groei en verbetering.
- A manager has 3 supervisors reporting directly to her. Each supervisor has 8 operatives reporting to them. What is the manager's span of control? A. 3 B. 8 C. 11 D. 24 Answer: A
- What term describes an organisational structure where decision-making power is spread out among all levels of the structure? A. Centralised B. Decentralised C. Delayered D. Hierarchical Answer: B
- Which one of the following is most likely to happen when a business delayers? A. The chain of command becomes longer B. Spans of control become narrower C. Spans of control become wider D. The number of employees increases Answer: C
- Which one of the following can a manager NOT pass to a subordinate when delegating? A. Authority to make a decision B. Accountability for the outcome C. The task itself D. The information needed to do the task Answer: B
- Which one of the following is a likely disadvantage of a tall organisational structure? A. Employees are supervised too little B. There are few opportunities for promotion C. Communication between the top and the bottom is slow D. Managers each have too many subordinates Answer: C
Maak deze vragen in de app
Maak deze vragen in de app
Aanbevolen Boeken
Oefen Proefexamenvragen
Wilt u proefexamenvragen over Organisational Structures oefenen? Download de Green Bridge CBT-app voor toegang tot proefexamenvragen en volledige oefentoetsen over dit onderwerp.
Download de app in de Google Playstore
Alles wat je nodig hebt om uit te blinken in JAMB, WAEC en NECO.
