Communications
Gbogbo ọrọ náà
Commerce depends on the flow of information just as much as the flow of goods. A manufacturer needs to place orders with suppliers, a retailer needs to confirm delivery dates, and a bank needs to authorise payments, all within hours rather than weeks. The method chosen for each message can determine whether a deal goes through on time or falls apart.
In this lesson you will explore why effective communication matters in commerce, compare oral, written and electronic methods, and learn how to choose the right channel for each commercial situation. You will also examine how modern technology has transformed the speed, reach and cost of business communication.
Ebumnobi
- Understand the importance of effective communication in commerce and appropriate methods in commercial contexts
- Understand types of communication: oral, written and electronic
- Understand methods of oral communication: telephone, meeting, face-to-face
- Understand methods of written communication: letter, agenda, minutes
- Understand methods of electronic communication: internet, teleconferencing, videoconferencing, email
Akọmọ Ojú-ẹkọ
Ọ dị na ngwa Green Bridge
Budata ngwa Green Bridge CBT na ekwentị maọbụ kọmputa gị iji nweta akwụkwọ ndụmọdụ zuru oke, ajụjụ mmụta, na ndị ọzọ.
Ayẹwo Ẹkọ
Ekele diri gi maka imecha ihe karịrị na Communications. Ugbu a na ị na-enyochakwa isi echiche na echiche ndị dị mkpa, ọ bụ oge iji nwalee ihe ị ma. Ngwa a na-enye ụdị ajụjụ ọmụmụ dị iche iche emebere iji kwado nghọta gị wee nyere gị aka ịmata otú ị ghọtara ihe ndị a kụziri.
Ị ga-ahụ ngwakọta nke ụdị ajụjụ dị iche iche, gụnyere ajụjụ chọrọ ịhọrọ otu n’ime ọtụtụ azịza, ajụjụ chọrọ mkpirisi azịza, na ajụjụ ede ede. A na-arụpụta ajụjụ ọ bụla nke ọma iji nwalee akụkụ dị iche iche nke ihe ọmụma gị na nkà nke ịtụgharị uche.
Jiri akụkụ a nke nyocha ka ohere iji kụziere ihe ị matara banyere isiokwu ahụ ma chọpụta ebe ọ bụla ị nwere ike ịchọ ọmụmụ ihe ọzọ. Ekwela ka nsogbu ọ bụla ị na-eche ihu mee ka ị daa mba; kama, lee ha anya dị ka ohere maka ịzụlite onwe gị na imeziwanye.
- Which of the following is an example of written communication? A) A telephone call to a supplier B) A face-to-face meeting with a customer C) Minutes of a board meeting D) A videoconference with overseas partners Answer: C
- What is the main advantage of email over postal letters in commerce? A) Email is more confidential B) Email provides instant delivery at very low cost C) Email does not require an internet connection D) Email cannot be used as evidence Answer: B
- Which communication method is most suitable for a complex negotiation between parties in different countries? A) A text message B) A postal letter C) Videoconferencing D) A notice board Answer: C
- An agenda is circulated before a meeting in order to: A) Record what was decided at the meeting B) List the items to be discussed so participants can prepare C) Replace the need for minutes D) Calculate the cost of the meeting Answer: B
- Which is a drawback of using telephone calls for commercial transactions? A) Telephone calls are too expensive for local use B) There is no automatic written record of the conversation C) Telephone calls cannot be made internationally D) Telephone calls are slower than postal letters Answer: B
Ọ dị na ngwa Green Bridge
Budata ngwa Green Bridge CBT na ekwentị maọbụ kọmputa gị iji nweta akwụkwọ ndụmọdụ zuru oke, ajụjụ mmụta, na ndị ọzọ.
Ọ dị na ngwa Green Bridge
Budata ngwa Green Bridge CBT na ekwentị maọbụ kọmputa gị iji nweta akwụkwọ ndụmọdụ zuru oke, ajụjụ mmụta, na ndị ọzọ.
Àwọn Ìwé Tó Dáa Láti Kà
Meecha Ajụjụ Ule Ọmarịcha
Ị chọrọ ime ajụjụ ule ọmarịcha gbasara Communications? Budata ngwa Green Bridge CBT iji nweta ajụjụ ule ọmarịcha na nyocha zuru ezu gbasara isiokwu a.
Dawunlodi Ẹpp naa lori Google Playstore.
Ihe nile ichoro iji nwee ihe ịga nke ọma na JAMB, WAEC & NECO.
