Business Studies (9-1) - 0986 CIE

Why Effective Communication Is Important And The Methods Used To Achieve It:

Gbogbo ọrọ náà

An instruction that arrives late, garbled or to the wrong person can stop a whole business in its tracks. Communication is the nervous system of an organisation: when it works, decisions flow and staff feel informed; when it fails, mistakes, delays and frustration follow.

In this lesson you will learn what makes communication effective, weigh up the strengths and weaknesses of spoken, written and IT-based methods, and practise choosing the right method for a given message. You will leave able to recommend, with reasons, exactly how a business should send a particular piece of information.

Ebumnobi

  1. Effective communication and its importance to business
  2. Benefits and limitations of different communication methods including those based on information technology (IT)
  3. Recommend and justify which communication method to use in given circumstances

Nkuzi Olu

Gee ntị na nkuzi a na ngwa

Maapụ uche

E seela isiokwu a ka ị hụ otu echiche si ejikọta.

Mepee maapụ uche na ngwa

Kaadị ncheta

Omume ncheta ngwa ngwa n'ihe a na-anwale n'isiokwu a.

Mee omume kaadị ndị a na ngwa

Akwụkwọ Ọmụmụ

Poor communication causes errors, low morale and wasted time, while good communication keeps staff motivated and decisions sound. The exam asks you to explain why communication matters and, crucially, to recommend the best method for a situation. Knowing the trade-offs between methods turns that into easy marks.

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Nnyocha Ọmụmụ

Ekele diri gi maka imecha ihe karịrị na Why Effective Communication Is Important And The Methods Used To Achieve It:. Ugbu a na ị na-enyochakwa isi echiche na echiche ndị dị mkpa, ọ bụ oge iji nwalee ihe ị ma. Ngwa a na-enye ụdị ajụjụ ọmụmụ dị iche iche emebere iji kwado nghọta gị wee nyere gị aka ịmata otú ị ghọtara ihe ndị a kụziri.

Ị ga-ahụ ngwakọta nke ụdị ajụjụ dị iche iche, gụnyere ajụjụ chọrọ ịhọrọ otu n’ime ọtụtụ azịza, ajụjụ chọrọ mkpirisi azịza, na ajụjụ ede ede. A na-arụpụta ajụjụ ọ bụla nke ọma iji nwalee akụkụ dị iche iche nke ihe ọmụma gị na nkà nke ịtụgharị uche.

Jiri akụkụ a nke nyocha ka ohere iji kụziere ihe ị matara banyere isiokwu ahụ ma chọpụta ebe ọ bụla ị nwere ike ịchọ ọmụmụ ihe ọzọ. Ekwela ka nsogbu ọ bụla ị na-eche ihu mee ka ị daa mba; kama, lee ha anya dị ka ohere maka ịzụlite onwe gị na imeziwanye.

  1. Communication is only effective when the message is: A. sent quickly B. received and understood by the receiver C. written down D. sent by email Answer: B
  2. The response that confirms a message has been understood is called: A. a barrier B. feedback C. a memo D. a channel Answer: B
  3. Which method is best for sending an urgent warning to staff at once? A. a posted letter B. a verbal announcement C. an annual report D. a wall notice only Answer: B
  4. A main advantage of written communication is that it: A. is the fastest method B. allows instant feedback C. provides a permanent record D. needs no skills Answer: C
  5. Which is a limitation of IT-based communication? A. it is too slow B. it leaves no record C. it needs technology and can cause overload D. it cannot reach many people Answer: C

Rue ajuju ndi a n'ime ngwa ahu

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