Business - 9225 OxfordAQA

Market Segmentation

Aperçu

An aircraft leaves Doha for Nairobi with 280 people on it. They depart at the same moment, arrive at the same moment and land at the same airport. The cheapest of them paid 180 US dollars and the most expensive paid nine times that. The airline is not cheating anybody. It has worked out that the people on that aeroplane are not one market but several, that a family travelling for a wedding and a consultant travelling for a meeting want different things badly enough to pay differently for them, and that charging everybody the same price would leave money on the table at one end and empty seats at the other.

That is market segmentation, and this lesson is about doing it deliberately. You will learn the four bases the specification names, gender, age, location and income, and see how each one changes not just the price but the product, the promotion and the place. You will learn to test whether a segment is real before building a business on it, weigh a niche against a mass market, and choose the marketing methods that suit a given group. That last skill is examined directly: the specification asks you to recommend the most appropriate marketing methods for given situations, and Recommend is the second highest-scoring command word on this paper.

Objectifs

  1. Types of segmentation.

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Note de cours

Start with the seat at the back and the seat at the front. Both get to Nairobi. What the consultant is buying is not distance, it is arriving able to work, a flexible ticket that can be changed when the meeting moves, and time that is not spent queueing. What the family is buying is the cheapest way of being in the same place as their relatives on Saturday. Two different problems, two different solutions, and the airline has designed a product for each rather than a compromise that serves neither well.

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Évaluation de la leçon

Félicitations, vous avez terminé la leçon sur Market Segmentation. Maintenant que vous avez exploré le concepts et idées clés, il est temps de mettre vos connaissances à lépreuve. Cette section propose une variété de pratiques des questions conçues pour renforcer votre compréhension et vous aider à évaluer votre compréhension de la matière.

Vous rencontrerez un mélange de types de questions, y compris des questions à choix multiple, des questions à réponse courte et des questions de rédaction. Chaque question est soigneusement conçue pour évaluer différents aspects de vos connaissances et de vos compétences en pensée critique.

Utilisez cette section d'évaluation comme une occasion de renforcer votre compréhension du sujet et d'identifier les domaines où vous pourriez avoir besoin d'étudier davantage. Ne soyez pas découragé par les défis que vous rencontrez ; considérez-les plutôt comme des opportunités de croissance et d'amélioration.

  1. Which one of the following best describes market segmentation? A. Selling the same product to everybody at the same price B. Dividing buyers into groups that share characteristics C. Reducing the price of a product to attract customers D. Moving production to another country Answer: B
  2. Which one of the following is a basis for segmentation named in the specification? A. Income B. Interest rates C. Exchange rates D. Production method Answer: A
  3. A business sells 240 units a month at 50 dollars. It adds a budget version at 30 dollars and sells 160 of those without losing any full-price sales. By how much does monthly revenue rise? A. 3,200 dollars B. 4,800 dollars C. 8,000 dollars D. 12,000 dollars Answer: B
  4. Which one of the following is the main risk of serving a niche market? A. Unit costs are very low B. There are usually many competitors C. The business depends on one small group of customers D. The margin on each sale is very small Answer: C
  5. A cinema charges students less on weekday afternoons only. Why is the time restriction important? A. It reduces the cinema's electricity costs B. It stops full-price customers using the cheaper price C. It is required by consumer protection law D. It increases the price paid by students Answer: B

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