Organisational Structures
Aperçu
A driver on a delivery round in Lima finds a customer's gate locked and nobody answering. He has two choices. He can leave the parcel with the neighbour and note it on the sheet, or he can call his supervisor, who calls the depot manager, who checks with the customer service team, who telephone the customer, and by the time an answer comes back the van is nine streets away. Nothing about that difference is a rule of logistics. It is a decision the business made months earlier about who is allowed to decide.
This lesson is about that decision and its consequences. You will learn to read an organisational structure the way an examiner does, counting spans of control and levels in the chain of command rather than admiring the shape. You will work out what changes when a business is tall rather than flat, what delegation actually transfers and what it does not, why delayering saves money and costs something else, and where the line between a centralised and a decentralised business really falls. Two of the four multiple choice questions on the November 2020 Paper 1 came from this single topic, so it is worth more marks than its three objectives suggest.
Objectifs
- Organisational structures.
- Appropriateness of organisational structures.
- Centralisation and decentralisation.
Carte mentale
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Note de cours
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Évaluation de la leçon
Félicitations, vous avez terminé la leçon sur Organisational Structures. Maintenant que vous avez exploré le concepts et idées clés, il est temps de mettre vos connaissances à l'épreuve. Cette section propose une variété de pratiques des questions conçues pour renforcer votre compréhension et vous aider à évaluer votre compréhension de la matière.
Vous rencontrerez un mélange de types de questions, y compris des questions à choix multiple, des questions à réponse courte et des questions de rédaction. Chaque question est soigneusement conçue pour évaluer différents aspects de vos connaissances et de vos compétences en pensée critique.
Utilisez cette section d'évaluation comme une occasion de renforcer votre compréhension du sujet et d'identifier les domaines où vous pourriez avoir besoin d'étudier davantage. Ne soyez pas découragé par les défis que vous rencontrez ; considérez-les plutôt comme des opportunités de croissance et d'amélioration.
- A manager has 3 supervisors reporting directly to her. Each supervisor has 8 operatives reporting to them. What is the manager's span of control? A. 3 B. 8 C. 11 D. 24 Answer: A
- What term describes an organisational structure where decision-making power is spread out among all levels of the structure? A. Centralised B. Decentralised C. Delayered D. Hierarchical Answer: B
- Which one of the following is most likely to happen when a business delayers? A. The chain of command becomes longer B. Spans of control become narrower C. Spans of control become wider D. The number of employees increases Answer: C
- Which one of the following can a manager NOT pass to a subordinate when delegating? A. Authority to make a decision B. Accountability for the outcome C. The task itself D. The information needed to do the task Answer: B
- Which one of the following is a likely disadvantage of a tall organisational structure? A. Employees are supervised too little B. There are few opportunities for promotion C. Communication between the top and the bottom is slow D. Managers each have too many subordinates Answer: C
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Livres recommandés
Pour aller plus loin, ressources libres
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Section de manuel
Building Organizational Structures
What are the traditional forms of organizational structure?
"Introduction to Business: Building Organizational Structures" by OpenStax, OpenStax, Rice University, licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). Source: https://openstax.org/books/introduction-business/pages/7-1-building-organizational-structures. Access for free at https://openstax.org/books/introduction-business/pages/1-introduction
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Section de manuel
Degree of Centralization
How can the degree of centralization/decentralization be altered to make an organization more successful?
"Introduction to Business: Degree of Centralization" by OpenStax, OpenStax, Rice University, licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). Source: https://openstax.org/books/introduction-business/pages/7-5-degree-of-centralization. Access for free at https://openstax.org/books/introduction-business/pages/1-introduction
Publiées par d'autres organisations sous licence libre, créditées comme elles le demandent. Les liens ouvrent leurs sites.
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