Business - 9225 OxfordAQA

Stakeholders

Resumen

A cement works announces that it will run a night shift. The owner is delighted, because the machinery will earn money for sixteen hours a day instead of eight. Forty people who were unemployed last month are delighted too. The supplier who delivers limestone doubles his orders. And two hundred metres away, a family who have to be up for school at six discover that the crusher runs until one in the morning.

Every one of those people has a stake in that single decision, and no two of them want the same outcome from it. In this lesson you will learn who a business's stakeholders are, what each of them wants, how business activity affects them, and how they push back. Most importantly you will learn to handle stakeholder conflict, which is the part the extended questions are actually built on: not who is affected, but who gains at whose expense, and what a business can reasonably do about it.

Objetivos

  1. Main stakeholders of businesses.
  2. Objectives of stakeholders.
  3. Impact of business activity on stakeholders.
  4. Impact and influence stakeholders have on businesses.

Mapa mental

Este tema esta esquematizado para ver como se conectan las ideas.

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Nota de la lección

Go back to the night shift at the cement works. Nobody in that story is behaving badly. The owner is trying to earn a return on expensive machinery, which is what owners are for. The new employees want work. The supplier wants orders. The family want to sleep. All four are reasonable, and the business cannot satisfy all four at once.

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Evaluación de la lección

Felicitaciones por completar la lección del Stakeholders. Ahora que has explorado el conceptos e ideas clave, es hora de poner a prueba tus conocimientos. Esta sección ofrece una variedad de prácticas Preguntas diseñadas para reforzar su comprensión y ayudarle a evaluar su comprensión del material.

Te encontrarás con una variedad de tipos de preguntas, incluyendo preguntas de opción múltiple, preguntas de respuesta corta y preguntas de ensayo. Cada pregunta está cuidadosamente diseñada para evaluar diferentes aspectos de tu conocimiento y habilidades de pensamiento crítico.

Utiliza esta sección de evaluación como una oportunidad para reforzar tu comprensión del tema e identificar cualquier área en la que puedas necesitar un estudio adicional. No te desanimes por los desafíos que encuentres; en su lugar, míralos como oportunidades para el crecimiento y la mejora.

  1. Which one of the following stakeholders would have an objective of maximising the pay received by workers? A. Customers B. Employees C. Shareholders D. Suppliers Answer: B
  2. Which one of the following is a stakeholder but not a shareholder of a company? A. An investor who has bought 500 shares B. A director who owns part of the business C. A family living next to the company's factory D. A founder who kept half the shares Answer: C
  3. A business decides to pay its suppliers after 90 days instead of 30 days. Which stakeholder is most likely to be harmed? A. Customers B. Employees C. Shareholders D. Suppliers Answer: D
  4. Which one of the following gives the government influence over a business? A. It can buy the business's products B. It can set taxes, laws and licences the business must obey C. It can vote at the annual meeting of shareholders D. It can refuse to deliver raw materials Answer: B
  5. Which one of the following best describes stakeholder conflict? A. Two businesses competing for the same customers B. A situation where meeting one group's objective means failing to meet another's C. A disagreement between two shareholders about the share price D. A government fining a business for breaking the law Answer: B

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